Refund Policy

Refund Policy
At Quantum Been, we strive to ensure customer satisfaction with every purchase. Please read our refund policy carefully before placing your order.

1. Eligibility for Refunds
We offer refunds on products that:

Are defective or damaged upon delivery

Have not been used or installed

Are returned in their original packaging with all accessories

2. Refund Request Timeline
You must request a refund within 7 days of receiving the product.

Send us a request via email at 📧 [your-email@example.com], including your order number, photos of the product, and a brief explanation.

3. Non-Refundable Items
Refunds will not be granted for:

Items that are used, damaged after delivery, or missing parts

Custom or special-order items

Digital products (if applicable)

4. Return Shipping
Return shipping costs are the responsibility of the customer, unless the product was defective or incorrect.

We recommend using a trackable shipping service to avoid lost packages.

5. Refund Process
Once your return is received and inspected, we’ll notify you by email.

If approved, your refund will be processed within 5–7 business days to your original payment method.

For any questions or support, feel free to contact us:
📧 [your-email@example.com]